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GOTO Travel related

【2021.1 / 8 update】Goto Travel is suspended from 2020.12/28 to 2021.2 / 7.

GOTO Travel Campaign(About reservations from 9/1)

  • ★★【August 28 update】Information for guests staying after September 1★★

    You can now issue a GOTO Travel Discount Coupon in advance by using the STAYNAVI website when making a reservation for accommodation on the Official website of the hotel.

    Official campaign discount does not apply only to reservations from the Official website.
    Please be sure to go to the STAY NAVI service below, perform the accommodation discount procedure, and show the discount coupon number issued on the day of your stay.

    ★STAYNAVI site → https://staynavi.direct/campaign/gototravel/?facility_id=263802

    ★Telephone reservations can also be issued on behalf of the coupon.Please tell us that you would like to act on your behalf when making a phone reservation.
    (We will ask you for your name, phone number, and prefecture.)
  • ■□■Cautions■□■

    ※All accommodation plan are eligible.
    ★Telephone reservations can also be issued on behalf of the coupon.Please tell us that you would like to act on your behalf when making a phone reservation.
    (We will ask you for your name, phone number, and prefecture.)

    ※Local payment is applicable.(The discount amount cannot be refunded for advance payment.)

    ※Those who live in Tokyo are eligible for accommodation reservations after October 1, 2020.
    (Reservations will be accepted after noon on 9/18) Please understand.

    ※Customers who did not get the coupon in advance cannot receive the discount.
     Please note that this facility cannot be held responsible for the matter.

    ※Please note that if you do not receive a refund, you will not be able to apply later for reservations made in September.(Please note that this facility cannot be held responsible for the matter.)

■□■ GOTO Travel Coupon Issuing Procedure(Booking from September 1) ■□■

  • ★Customers making reservations from the Official website of the hotel should issue a discount coupon according to the following procedure and present it at the front desk of the hotel on the day of stay.

    ① Please make a reservation on the Official website of the hotel. (For all plan)

    (2) Go to the "STAY NAVI Member Registration Page" below, and after registering as a member, enter the "reservation information" you made a reservation in accordance with the form.
    【STAYNAVI Our site】
    https://staynavi.direct/campaign/gototravel/?facility_id=263802
  • ③ A discount coupon will be issued based on the information you entered.
    ※We recommend that you print out the discount coupon and bring it with you.

    ④ Please present the printed coupon at the front desk of the hotel on the day of your stay, or
     Please tell us your "coupon number".

    On the day of the event, we ask that you present your ID (license, etc.) at the front desk.In addition, we also carry out temperature measurements for all visitors.
    Please cooperate with us to prevent infection.

    ※We recommend that you print out the discount coupon and bring it with you.
    ※Customers who do not show the coupon number cannot get the discount, so be sure to show the coupon number to the front desk.

    ★★★Customers who cannot issue coupons for some reason, or those who make phone reservations★★★
    You can also issue coupons on your behalf.In that case, please be sure to contact us by phone.0531-35-6525
  • Jalan /Rakuten/Yahoo! For customers who use accommodation reservation sites such as travel

    ★★★Jalan those who use accommodation sites such as Jalan and Rakuten Travel★★★

    Jalan, Rakuten Travel, Yahoo! When booking from accommodation sites such as travel,
    Registration and ticketing on the STAYNAVI site are not required.

    The method of acquiring and using the GOTO Travel Coupon varies depending on each accommodation site.
    Please check each site before applying.
    ★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★

【Guidance of new facility coronavirus infectious disease prevention measures of this facility】

  • Request for new coronavirus infection prevention measures

    Thank you for your continued support of "Ryugu no Yado".
    Considering the recent spread of new coronavirus infection, it is part of preventive measures.
    At this facility, considering the health and safety of customers and staff,
    The following measures are taken to prevent infection and spread of infection.

    ●At check-in,Temperature measurement for all
     We may not be able to come to the museum if you are not feeling well.

    ●Please show your ID.

    ●Consideration when the common space is congested
    If you are using public facilities such as a bath or a meal venue, please refrain from using it during times of congestion and stagger the time as a measure to prevent congestion.
    We also ask our customers for their cooperation.

    ●Hotel staff wearing mask
     In consideration of the health and safety of our customers and staff, and in order for our customers to receive services with peace of mind, we conduct thorough hand washing, gargle, and disinfection.

    ●Installation of alcohol disinfectant
     A disinfectant is installed at the entrance of this facility and the restroom.
    We appreciate your cooperation in disinfecting your hands.

    ●Strengthening cleaning and ventilation of bacteria in common areas
     We are strengthening the disinfection support by cleaning the common areas (common toilets, meal venues, baths, etc.) in this facility.

    ※Some people may feel uncomfortable with the above infection prevention measures, but we appreciate your understanding.
     We apologize for any inconvenience caused by karaoke, discontinuing use of the hand dryer, etc. We appreciate your understanding.

    We have implemented the above as measures to prevent infections between our customers and employees, and we hope that you will understand and cooperate with us for a safe and secure travel.
    Thank you.

Applying for GOTO Travel Campaign(Guests staying from 7/22 to 8/31)

  • For guests staying at the hotel from Wednesday, July 22 to Monday, August 31, 2020.
    GOTO Travel Campaign refund application has started.

    Application period:From Friday, August 14, 2020 to Monday, September 14, 2020
            It is short, so please apply as soon as possible.

    For details of the application, please go to the following ↓ ↓ Refund application page ↓ ↓.