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GOTO Travel related
【Updated 2021.1/8】Goto Travel is temporarily suspended from 2020.12/28 to 2021.2/7.
GOTO Travel Campaign(Regarding reservations from September 1st)
- ★★【Updated on August 28th】Information for guests staying after September 1st★★
When making accommodation reservations from the hotel's Official website, you can now issue GOTO travel discount coupons in advance by using the STAYNAVI site.
Official campaign discount does not apply only to reservations from the Official website.
Please be sure to go to the STAYNAVI service below, complete the accommodation discount procedure, and present the issued discount coupon number on the day of your stay.
★STAYNAVI site → https://staynavi.direct/campaign/gototravel/?facility_id=263802
★For those who make reservations over the phone, we can also issue coupons on your behalf.Please tell us that you would like to act on your behalf when making a phone reservation.
(We will ask you for your name, phone number, and prefecture.)
- ■□■Cautions■□■
※Applies to all accommodation plan.
★For those who make reservations over the phone, we can also issue coupons on your behalf.Please tell us that you would like to act on your behalf when making a phone reservation.
(We will ask you for your name, phone number, and prefecture.)
※Local payment is applicable.(In the case of advance payment, the discount amount cannot be refunded.)
※Those living in Tokyo are eligible for accommodation reservations made after October 1, 2020.
(Reservations will be accepted from noon on September 18th) Thank you for your understanding.
※Discounts cannot be given to customers who do not obtain a coupon in advance.
Please note that this facility cannot be held responsible for the matter.
※Please note that if you do not receive a refund, you will not be able to apply for a refund after making a reservation in September.(Please note that this facility cannot be held responsible for the matter.)
■□■ GOTO travel coupon issuing procedure(Reservations from September 1st) ■□■
- ★For customers who make reservations through the hotel's Official website, please follow the steps below to issue a discount coupon and present it at the hotel's front desk on the day of your stay.
①Please make a reservation for accommodation on our Official website. (Applicable to all plan)
(2) Go to the "STAY NAVI Member Registration Page" below, and after registering as a member, enter the "reservation information" you made a reservation in accordance with the form.
【STAYNAVI Our site】
https://staynavi.direct/campaign/gototravel/?facility_id=263802
- ③A discount coupon will be issued based on the information you entered.
※We recommend that you print out your discount coupon and bring it with you.
④On the day of your stay, please present the printed coupon at the hotel's front desk, or
Please tell us your coupon number.
On the day of the event, we ask that you present your ID (license, etc.) at the front desk.We are also conducting temperature checks for all visitors.
Please cooperate with us to prevent infection.
※We recommend that you print out your discount coupon and bring it with you.
※Please be sure to present the coupon number to the front desk, as customers who do not present the coupon number will not be able to receive the discount.
★★★For customers who are unable to issue a coupon for some reason, or for those who made a reservation by phone.★★★
Coupons can also be issued on your behalf.In that case, please be sure to contact us by phone.0531-35-6525
Jalan, Rakuten, Yahoo! For customers who use accommodation reservation sites such as travel★★★For those using accommodation sites such as Jalan and Rakuten Travel★★★
Jalan, Rakuten Travel, Yahoo! When booking from accommodation sites such as travel,
Registration and ticketing on the STAYNAVI site are not required.
How to obtain and use GOTO travel coupons differs depending on each accommodation site.
Please check each site before applying.
★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★
【Guidance of new facility coronavirus infectious disease prevention measures of this facility】
Request for new coronavirus infection prevention measuresThank you for your continued support of "Ryugu no Yado".
Considering the recent spread of new coronavirus infection, it is part of preventive measures.
At this facility, considering the health and safety of customers and staff,
The following measures are taken to prevent infection and spread of infection.
●At check-in,Temperature measurement for all
We may not be able to come to the museum if you are not feeling well.
●Please show your ID.
●Consideration when the common space is congested
If you are using public facilities such as bathhouses or dining halls, please refrain from using them during busy periods and stagger your schedule to prevent the Three Cs.
We also ask our customers for their cooperation.
●Hotel staff wearing masks
In consideration of the health and safety of our customers and staff, and to ensure that our customers can receive our services with peace of mind, we are thoroughly washing, gargling, and disinfecting our hands.
●Installation of alcohol sanitizer
A disinfectant is installed at the entrance of this facility and the restroom.
We appreciate your cooperation in disinfecting your hands.
●Strengthening cleaning and ventilation of bacteria in common areas
We are sterilizing and cleaning common areas (shared toilets, dining venues, baths, etc.) in this facility, and we are strengthening sterilization support than usual.
※Some people may feel uncomfortable with the above infection prevention measures, but we appreciate your understanding.
We also apologize for any inconvenience caused, such as by suspending karaoke and the use of hand dryers. Thank you for your understanding.
We have implemented the above as measures to prevent infections between our customers and employees, and we hope that you will understand and cooperate with us for a safe and secure travel.
Thank you.
Applying for GOTO Travel Campaign(Guests staying from 7/22 to 8/31)
- For guests staying at our hotel from Wednesday, July 22, 2020 to Monday, August 31, 2020.
GOTO Travel Campaign refund application has started.
Application period:From August 14th (Friday) to September 14th (Monday), 2020
It is short, so please apply as soon as possible.
For detailed application details, please proceed to the ↓↓refund application page below↓↓.