1. Top
  2. Frequently Asked Questions

Frequently Asked Questions

We accept inquiries over the phone. 0531-35-6525

Also, if you send us an email, we apologize for the inconvenience, but please
Please write "Inquiry" in the subject.
In the text,
 1 Name:
 2 phonetic:
 ③Email address(Half size):
 4 phone number:
 5 mobile phones:
 6 postcode:
 ⑦ Address:
 ⑧Inquiry details:
It would be helpful if you could fill inirako@ryugu.org
※If you can not reply or contact the contact information,
 There is also a possibility that I can not answer.
※It may take some time for us to respond by email.Please understand.
  • Hotel / Guest rooms

    ■What time is check-in possible?

    Check-in is from 15:00.

    Also, the final check-in time is
     With dinner,Last 19:00
     without dinner,Last 22:00
    I am allowed to.Please.

  • Hotel / Guest rooms

    ■what time is checkout?

    The final check-out time is 10:00.

    【If you wish to check out early in the morning】
    If you would like to check out early in the morning withContinue reading
  • Hotel / Guest rooms

    ■Is it okay to wear a yukata inside this facility?

    Yes.
    Yukata and slippers are fine.

    The size of the yukata is
    【For adults】SS<Small<Medium<Large<Extra Large,Wide 
    【for children】small<GreatContinue reading
  • Hotel / Guest rooms

    ■Is there a toilet in the room?

    Yes.
    All rooms have bathtubs and toilets with washlets.
  • Hotel / Guest rooms

    ■Is there a refrigerator in the room?

    Yes.
    The inside is empty. Please feel free to use it.
    A soft drink vending machine is located in front of the front desk.
    Alcohol is sold Continue reading
  • Hotel / Guest rooms

    ■Can I use Wi-Fi in my room?

    Yes.
    It is available in all rooms and almost the whole area of the facility. (Available for hotel guests only)
    You must enter a password toContinue reading
  • Hotel / Guest rooms

    ■Is there a hair dryer in the room?

    Yes.
    Both Japanese-style and Western-style rooms are available in the drawer of the mirror stand.
    It is the one of 1200w.
  • Hotel / Guest rooms

    ■Where do you throw away dangerous materials such as injection needles?

    Sorry to trouble you, but please bring it to the front desk.
    As this is dangerous, please do not throw it away to the trash in this facilitContinue reading
  • Hotel / Guest rooms

    ■Are the rooms non-smoking?

    No, smoking is permitted in all rooms.
    We do not offer non-smoking rooms in particular, but if you wish, we are able to provide deodorant. Continue reading
  • Hotel / Guest rooms

    ■Can I call for a massage?

    Yes.
    Please contact the front desk (extension 9).(Until 22:00)
  • Hotel / Guest rooms

    ■Can I watch TV for free?

    Yes.
    Terrestrial digital broadcasting can be viewed for free.
    Adult channels are available for a fee.
  • Hotel / Guest rooms

    ■Can you watch BS?

    No.
    We are very sorry but we can not watch it.

Reservation・Inquiries

Please feel free to contact us if you have any questions.

0531-35-6525

From 9:00 to 21:00 If you are in a hurry, please contact us by phone.