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Frequently Asked Questions

We accept inquiries over the phone. 0531-35-6525

Also, if you send us an email, we apologize for the inconvenience, but please
Please write "Inquiry" in the subject.
In the text,
 1 Name:
 2 phonetic:
 ③Email address(Half size):
 4 phone number:
 5 mobile phones:
 6 postcode:
 ⑦ Address:
 ⑧Inquiry details:
It would be helpful if you could fill inirako@ryugu.org
※If you can not reply or contact the contact information,
 There is also a possibility that I can not answer.
※It may take some time for us to respond by email.Please understand.
  • Others

    ■About cancellation when typhoon approached

    When canceled due to typhoon approach,
    We will not charge you a cancellation fee if you contact us via phone.

    Rakuten Travel, Jalan Net, YContinue reading
  • Others

    ■Do you have yukata and towels?

    Yukata, bath towels, and towels are provided in your room.

    However, for infants, we only accept those who order futons.

    Also, if you are uContinue reading
  • Others

    ■Is there a convenience store nearby?

    The nearest convenience store is about 10 minutes by car.(7.3km)

    Please note that it is not within walking distance.
  • Others

    ■Can I reserve a ferry?

    Customers using the hotel can now make reservations.
    However, on special days (year-end and New Year holidays, Golden Week, Bon Festival, etContinue reading
  • Others

    ■Can you cook the fish you caught?

    Yes.
    We will respond as much as possible.
    (An additional fee will be charged depending on the amount and method of cooking. )

    Depending oContinue reading
  • Others

    Contact information

    We accept inquiries over the phone. 0531-35-6525

    Also, if you send us an email, we apologize for the inconvenience, but please
    Please writeContinue reading

Reservation・Inquiries

Please feel free to contact us if you have any questions.

0531-35-6525

From 9:00 to 21:00 If you are in a hurry, please contact us by phone.