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Ryugu no Yado(Former Irago Resort Hotel Ryugu no Yado)
0531-35-6525
Reservation
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  2. Frequently Asked Questions

Frequently Asked Questions

We accept inquiries over the phone. 0531-35-6525

Also, if you send us an email, we apologize for the inconvenience, but please
Please write "Inquiry" in the subject.
In the text,
　1 Name:
　2 phonetic:
　③Email address(Half size):
　4 phone number:
　5 mobile phones:
　6 postcode:
　⑦ Address:
　⑧Inquiry details:
It would be helpful if you could fill inirako@ryugu.org
※If you can not reply or contact the contact information,
　There is also a possibility that I can not answer.
※It may take some time for us to respond by email.Please understand.
  • 【Hotel facilities / Equipment】

    ■Do you have elevators?

    We do not provide.
    Only 3 floors of stairs.

    The entrance and front desk are on the second floor.
    Guest rooms are on the 1st and 3rd floors…Continue reading
  • 【Hotel facilities / Equipment】

    ■Can I smoke in this facility?

    You can smoke in your room,

    Smoking is prohibited in common spaces (restaurants, banquet halls, baths, etc.).

    Please use the outdoor smoki…Continue reading
  • 【Hotel facilities / Equipment】

    ■Can I use Wi-Fi?

    It can be used almost throughout the facility. (Available for hotel guests only)
    Please use the password displayed in your room.
    If you are …Continue reading
  • 【Hotel facilities / Equipment】

    ■What time does the entrance shut?

    The curfew is 22:00.

    If you plan to return after that time, please be sure to contact the front desk before heading out.


    (When you go ou…Continue reading
  • 【Hotel facilities / Equipment】

    ■What time is the shop open until?

    From 8:00 to 21:00.
  • 【Hotel facilities / Equipment】

    ■Do you have a vending machine?

    Juices are available in front of the front desk on the 2nd floor.
    There is no vending machine for alcohol, so it is sold at the front desk. …Continue reading
  • 【Hotel facilities / Equipment】

    ■Do you have an ice machine?

    There is no ice machine that customers can use freely,

    Available at the front desk.
    (The amount used in your room will be provided free of …Continue reading

Reservation・Inquiries

Please feel free to contact us if you have any questions.

0531-35-6525

From 9:00 to 21:00 If you are in a hurry, please contact us by phone.

irako@ryugu.org