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Frequently Asked Questions

Frequently Asked Questions

We accept inquiries over the phone. 0531-35-6525

Also, if you send us an email, we apologize for the inconvenience, but please
Please write "Inquiry" in the subject.
In the text,
　1 Name:
　2 phonetic:
　③Email address(Half size):
　4 phone number:
　5 mobile phones:
　6 postcode:
　⑦ Address:
　⑧Inquiry details:
It would be helpful if you could fill inirako@ryugu.org
※If you can not reply or contact the contact information,
　There is also a possibility that I can not answer.
※It may take some time for us to respond by email.Please understand.

【Hotel facilities / Equipment】
■Do you have elevators?
We do not provide.
Only 3 floors of stairs.

The entrance and front desk are on the second floor.
Guest rooms are on the 1st and 3rd floors…Continue reading
【Hotel / Guest rooms】
■What time is check-in possible?
Check-in is from 15:00.

Also, the final check-in time is
　With dinner,Last 19:00
　without dinner,Last 22:00
I am allowed to.Please.
【Hotel / Guest rooms】
■what time is checkout?
The final check-out time is 10:00.

【If you wish to check out early in the morning】
If you would like to check out early in the morning with…Continue reading
【Information on surrounding area】
■Is there a convenience store nearby?
It takes about 10 minutes by car to get to the nearest convenience store.(7.3km)

It is not within walking distance, so we recommend that yo…Continue reading
【Others】
■About cancellation when typhoon approached
When canceled due to typhoon approach,
We will not charge you a cancellation fee if you contact us via phone.

Rakuten Travel, Jalan Net, Y…Continue reading
【Others】
■Do you have yukata and towels?
Yukata, bath towels, and towels are provided in your room.

However, for infants, we only accept those who order futons.

Also, if you are u…Continue reading
【Bathing / Baths】
■Is the bath a hot spring?
Yes.
The first floor bath is
【Quasi-natural】Komeiseki Hot Springs (artificial hot spring).
　　There is a stone called Mitsuakeshi in the ba…Continue reading
【Access / Parking】
■Do you have a covered parking lot?
I am sorry.
All weather type only.

There is no parking space for motorcycles, so please park in the car parking space.
If you have 2 or …Continue reading
【Hotel facilities / Equipment】
■Can I smoke in this facility?
You can smoke in your room,

Smoking is prohibited in common spaces (restaurants, banquet halls, baths, etc.).

Please use the outdoor smoki…Continue reading
【Access / Parking】
■Is there a parking lot? (From Route 259 Toyohashi)
Yes.
There are 2 free parking spaces available.

① Front parking lot: Approximately 10 spaces(Along Route 259)

If 1 is full, you will go …Continue reading
【Access / Parking】
■Is there a parking lot? Continued(From Route 259 Toyohashi)
Please enter the parking lot on the sea side from here.

As the entrance is sloped, please ask the car with low height to the front parking…Continue reading
【Access / Parking】
■Is there a parking lot? (From Route Route 259 Koijigahama Beach)
Yes.
1 front parking lot, About 10

When 1 is full, go down the slope next to the building.
2 sea side parking lot, About 20
Thank you.

B…Continue reading
【Access / Parking】
■Is there a parking lot? (From the fish market)
Yes.
1 front parking lot, About 10
The entrance is on the left side (Route 259 side) at the top of the hill.

When 1 is full,
2 sea side pa…Continue reading
【Hotel facilities / Equipment】
■Can I use Wi-Fi?
It can be used almost throughout the facility. (Available for hotel guests only)
Please use the password displayed in your room.
If you are …Continue reading
【Hotel facilities / Equipment】
■What time does the entrance shut?
The curfew is 22:00.

If you plan to return after that time, please be sure to contact the front desk before heading out.

(When you go ou…Continue reading
【Meals / Restaurants / Bars】
■How long can the restaurant be used?
Last order is 19:30.
On busy days we have a reservation system.
Please make a reservation at the front desk.
【Bathing / Baths】
■What time is the bath?
Guests staying at the hotel can use it 24 hours a day.(Other than cleaning)
amenities such as shampoo are provided, but please bring towels,…Continue reading
【Meals / Restaurants / Bars】
■At which time does breakfast begin?
Basically, we will be ready from 8:00 am.

Depending on your departure time, it is possible to depart from 7:00, 7:30, 8:00, and finally fro…Continue reading
【Meals / Restaurants / Bars】
■What time can I dine?
Basically, it will be from 6:00 pm,

According to your request, from 6:00 to 6:30 to 7:00, the last is from 7:30.

When you check in, we w…Continue reading
【Hotel / Guest rooms】
■Is it okay to wear a yukata inside this facility?
Yes.
Yukata and slippers are fine.

The size of the yukata is
【For adults】SS＜Small＜Medium＜Large＜Extra Large,Wide　
【for children】small＜Great…Continue reading
【Hotel facilities / Equipment】
■What time is the shop open until?
From 8:00 to 21:00.
【Hotel facilities / Equipment】
■Do you have a vending machine?
Juices are available in front of the front desk on the 2nd floor.
There is no vending machine for alcohol, so it is sold at the front desk. …Continue reading
【Hotel facilities / Equipment】
■Do you have an ice machine?
There is no ice machine that customers can use freely,

Available at the front desk.
(The amount used in your room will be provided free of …Continue reading
【Hotel / Guest rooms】
■Is there a toilet in the room?
Yes.
All rooms have bathtubs and toilets with washlets.
【Hotel / Guest rooms】
■Is there a refrigerator in the room?
Yes.
The inside is empty. Please feel free to use it.
A soft drink vending machine is located in front of the front desk.
Alcohol is sold …Continue reading
【Hotel / Guest rooms】
■Can I use Wi-Fi in my room?
Yes.
It is available in all rooms and almost the whole area of the facility. (Available for hotel guests only)
You must enter a password to…Continue reading
【Hotel / Guest rooms】
■Is there a hair dryer in the room?
Yes.
Both Japanese-style and Western-style rooms are available in the drawer of the mirror stand.
It is the one of 1200w.
【Use with children】
■Where are you throwing diapers?
We will prepare a bucket (with a lid) so please ask the front desk.
Please do not throw away in the trash in this facility.
【Hotel / Guest rooms】
■Where do you throw away dangerous materials such as injection needles?
Sorry to trouble you, but please bring it to the front desk.
As this is dangerous, please do not throw it away to the trash in this facilit…Continue reading
【Hotel / Guest rooms】
■Are the rooms non-smoking?
No, smoking is permitted in all rooms.
We do not offer non-smoking rooms in particular, but if you wish, we are able to provide deodorant. …Continue reading